Payment Policies ================ revised 2010-11-29 to reflect no more finance charges Finance Charge -------------- As of March 2010, BaseSpace.net no longer applies finance charges to overdue balances. Please note that we reserve the right to terminate a customer's service temporarily or permanently in the event of non-payment, after 30 days written notice. We strongly prefer not to have to excercise this option. Please pay your monthly charge on time. Bulk Payment Credit policy -------------------------- Each payment of at least 2.5 times the customer's monthly current monthly rent earns a bulk payment credit. The amount of the bulk payment credit is $5 for colocation and managed server customers, and $2 for hosting customers. A customer earns a credit for each full month's rent paid in bulk. credit = payment / monthly rent (round down) x $5 for colocated or managed server OR x $2 for hosting Example: The same customer whose monthly charge is $100 pays $300. They receive a $15 bulk payment credit. The credit does not depend on when the payment is made, nor on what the customer's balance happens to be at the time they pay. Example: Suppose a customer whose monthly charge is $100 has a positive balance of $30. They pay $260. They receive only 2 months of credit ($10) because $260 / $100, rounded down, is 2. The $260 payment + $10 credit + $30 balance adds up to $300, covering them exactly for the next 3 months. Advance Payment --------------- The combination of the finance charge and bulk payment policies results in a situation that rewards customers who make large payments in advance. To derive the maximal benefit, pay 3 months in advance. Unlike the previous advance payment credit policy, however, the credit is based solely on comparing the amount of the payment to the amount of the monthly charge, so past credits will not reduce the amount of payment needed to obtain the full credit in the future until either some time has passed, or you pay for a partial month which will not qualify for the credit.